Sober Living Network (SLN)
Effective Date: February 19, 2026
Last Updated: February 19, 2026
Sober Living Network ("SLN," "we," "us," or "our") is committed to protecting your privacy and your personal information. This Privacy Policy explains:
What information we collect
How we use and share your data
How cookies and tracking work
SMS/text message opt-in and communications
Data security and handling practices
Your privacy rights and choices
How we treat mobile phone information
This Policy applies when you:
Use any SLN subdomains or landing pages
Register for or attend SLN webinars or in-person events
Join our email or SMS lists
Interact with us via social media, forms, or other online tools
By using our services, you consent to the practices described in this Policy.
When you interact with SLN, you may provide:
Contact details: Name (or preferred name/pseudonym), email address, phone number.
Account/registration data: Login details, communication preferences, city or time zone, chapter preference (e.g., Toronto, NYC, Chicago).
Event-related data: RSVP responses, event selections, attendance confirmations, feedback forms, surveys.
Community interaction: Messages sent to us, questions submitted during webinars, form entries, or direct messages.
Optional information: How you heard about SLN, your role (e.g., in recovery, family member, professional), and topics of interest.
We intentionally do not require detailed health information to access our services; any disclosures about your recovery journey are voluntary.
When you visit our website or use our services, we may automatically collect:
Usage data: Pages visited, time spent on each page, referring URLs, buttons clicked.
Device and technical data: IP address, browser type, operating system, device type.
Approximate location: Country/city inferred from IP (for analytics and time zone optimization).
If you provide your mobile phone number and opt in to receive SMS/text messages, we may collect:
Phone number
Time and date of message delivery
Message content (e.g., event reminders, confirmation messages)
Delivery and engagement data (delivered, failed, clicked link)
We do not collect the contents of any replies beyond what is necessary to manage your preferences or respond to your request.
We do not sell or rent your mobile phone information to third parties.
We use the information we collect to:
Register you for webinars, events, and programs.
Send access links, reminders, and follow-up resources.
Manage your account, preferences, and subscriptions.
Analyze participation and engagement to improve our programming.
Email updates on upcoming webinars, events, and community news.
SMS reminders for sessions you have opted in to.
Responses to your questions, requests, or support needs.
Enforce our Terms of Service and community guidelines.
Protect against fraud, abuse, and misuse of our services.
Comply with legal obligations when required.
Produce anonymized statistics (e.g., number of attendees, cities reached).
Demonstrate impact for grants, partners, and advocacy, without identifying individuals.
We do not use your data for behavioral advertising or sale to data brokers.
You may opt in to SMS/text updates by:
Checking an SMS consent box on a form
Entering your phone number in a field that clearly states you agree to receive texts
Responding to an opt-in confirmation message (where applicable)
By opting in, you agree to receive:
Event confirmations and reminders
Time-sensitive updates (e.g., Zoom link, schedule changes)
Occasional community announcements directly related to SLN
Message frequency varies by your participation (e.g., upcoming events you sign up for).
Standard message and data rates may apply, depending on your mobile carrier plan.
You can opt out of SMS/text messages at any time by:
Replying STOP to any SLN text message.
Contacting us at [email protected] with your phone number and request.
After you opt out, you may still receive important, non-promotional messages if required by law or to resolve an ongoing issue you initiated.
Cookies are small text files stored on your device to help websites function and improve your experience.
Essential cookies: Needed for basic site functionality (e.g., navigation, session management).
Performance/analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics).
Preference cookies: Remember your settings, such as language or cookie choices.
We currently do not run targeted advertising on SLN; tracking is used primarily for functionality and analytics.
You can control or disable cookies in your browser settings. If you disable essential cookies, some features of the site may not function properly.
We take reasonable measures to protect your information:
Encrypted connections (HTTPS/SSL) on our website.
Restricted access to personal data to staff/volunteers who need it for their role.
Use of reputable third-party providers (e.g., Zoom, email platforms, CRM tools) with their own security controls.
Regular review of access rights and data handling processes.
Despite these efforts, no system can be guaranteed 100% secure. You use our services at your own risk.
We do not sell your personal information or mobile data.
We may share information:
With service providers:
Webinar platforms (e.g., Zoom)
Email/SMS providers
Analytics and website hosting services
With your consent:
For referrals to a treatment provider or partner organization, when you explicitly agree.
For legal reasons:
If required by law, subpoena, or governmental request
To protect our rights, safety, or that of the community
Shared data is limited to what is reasonably necessary for the stated purpose.
Depending on your location, you may have some or all of the following rights:
Access: Request confirmation and a copy of the personal data we hold about you.
Correction: Ask us to correct or update inaccurate or incomplete information.
Deletion ("Right to be Forgotten"): Request that we delete your personal information, subject to legal or operational retention needs.
Restriction: Request that we limit how we use your data in certain circumstances.
Portability: Request your data in a structured, commonly used, machine-readable format.
Opt-Out:
Unsubscribe from email newsletters using the “unsubscribe” link.
Opt out of SMS by replying STOP.
Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise these rights, contact us at [email protected]. We may need to verify your identity before completing your request.
We respect the privacy of your mobile information:
We only use your mobile number to send SMS/texts you’ve opted into (e.g., reminders, updates).
We do not sell or rent your mobile number or SMS data to any third party.
We do not share SMS opt-in data with unaffiliated third parties for their own marketing purposes.
SMS data may be processed by our SMS gateway provider solely to deliver and manage messages.
You can opt out of SMS at any time as described in Section 4.3.
We retain data only as long as reasonably necessary for:
Providing services you requested
Fulfilling legal and contractual obligations
Understanding and improving our programs
Examples:
Event registration and attendance records: typically up to 2 years.
Email/SMS subscription data: until you unsubscribe or request deletion.
Aggregated/anonymized statistics: may be retained indefinitely without identifying individuals.
Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.
SLN is based in Canada, but our services may be accessed globally. By using our services, you consent to the transfer, storage, and processing of your information in Canada and other countries where our service providers operate, which may have different data protection laws than your home jurisdiction.
We may update this Privacy Policy occasionally. When we do:
We will update the "Last Updated" date at the top.
Material changes may be highlighted on our website or sent via email.
Your continued use of our services after any changes indicates your acceptance of the updated Policy.
If you have questions, concerns, or requests about this Privacy Policy or our data practices, please contact:
Sober Living Network (SLN)
Email: [email protected]
Website: https://soberlivingnetwork.org
Phone: +1-647-821-3988
You can now copy this updated Privacy Policy into your /privacypolicy page. It fills the gaps for:
What information is collected
How user data is used
SMS opt-in details
Cookie and tracking practices
Data security and handling
User rights
Mobile info sharing statement
🔗 https://linktr.ee/soberlivingnetwork
📧 Email: [email protected]
🔗 Registration: https://SoberLivingNetwork.org
👥 Meetup: https://www.meetup.com/toronto-sober-living-network